FUNERAL SERVICES

Privacy Policy

This privacy policy is designed to help you understand how your ‘Personally Identifiable Information’ (PII) is collected, used, and protected when interacting with us online. PII refers to information that can identify, contact, or locate an individual, either on its own or when combined with other information. Please read this policy carefully to understand how we handle your information in accordance with our website.

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Who We Are

J.Ribbons Funeral Services is an independent, family-run funeral directors based in Hull & East Riding. With years of experience, we are committed to providing compassionate and professional services to the local community. Our web address is [JRIBBONS.CO.UK].

 

What Information Do We Collect and How Do We Use It?

1. Information You Provide
   When you fill out a contact form on our website, we collect personal information such as your name, email address, phone number, and any additional details relevant to your enquiry.

   • Purpose: This information is used to communicate with you, respond to your queries, and maintain accurate records of interactions.

   • Legal Basis: Our legitimate interest in managing communications and ensuring the proper administration of our website and business.

2. Technical Data
   We may collect technical data, such as your IP address, browser type, version, geographical location, and usage patterns.

   • Purpose: This data helps us monitor and improve the functionality of our website.

   • Legal Basis: Our legitimate interest in enhancing website performance and user experience.

 

How Do We Protect Your Information?

We are committed to safeguarding your personal information. To prevent unauthorized access or disclosure, we implement appropriate physical, electronic, and managerial measures. Only authorized personnel with specific access rights can access this data, and they are required to keep it confidential.

 

How Long Do We Retain Your Data?

Personal information submitted via our website’s contact form is stored electronically for an indefinite period to ensure efficient record-keeping. This data may be stored on secure servers managed by our hosting provider, email servers, and backup files.

 

Your Rights Over Your Data

As per data protection law, you have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.

• Rectification: Request corrections to your personal data.

• Erasure: Request deletion of your personal data (subject to legal obligations).

• Restrict Processing: Request limitations on how we process your data.

• Objection: Object to the processing of your data for certain purposes.

• Data Portability: Request a copy of your data in a structured, electronic format.

• Withdraw Consent: Withdraw consent for data processing (where applicable).

• Complain: File a complaint with a supervisory authority if you believe your data is being misused.

To exercise these rights, please contact us using the details below.

 

Cookies

We use cookies to improve your browsing experience and analyze website traffic. Cookies are small files stored on your device that help websites recognize users and remember preferences.

• Purpose: Cookies allow us to gather data on traffic and interactions to improve our website and services.

• Control: You can manage cookie settings through your browser. Disabling cookies may affect some website features.

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Third-Party Disclosure

We do not sell, trade, or transfer your personal information to external parties without notice. This excludes trusted third parties, such as hosting providers, who help us operate our website, provided they agree to keep your information secure. We may disclose information if required by law or to protect the rights, property, or safety of J.Ribbons Funeral Services or others.

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Third-Party Links

Our website may include links to third-party websites. These websites operate independently and have their own privacy policies. J.Ribbons Funeral Services is not responsible for the content or practices of these websites but welcomes feedback to ensure our website maintains integrity.

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Contact Us

If you have any questions about this privacy policy or wish to exercise your rights regarding your personal information, please contact us:

Email: JR@JRibbons.co.uk

J.Ribbons Funeral Services

95 Greenwood Avenue

East Riding of Yorkshire

Hull

HU6 9NX

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Last Updated: 9th January 2025